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- Gainesville, Florida
- Office and Clerical
- 54868
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Overview
Job Description
To deliver excellent patient centered service in a medical office setting by scheduling patient appointments, collecting co-payments / pre-payments / other payments, reviewing patient balances, entering charges promptly and accurately, processing referrals, and maintaining a comfortable wait experience for patients based on practice protocols and UF Health Physicians policies and procedures. Greets patients professionally and provides a patient friendly point of entry and / or exit. May be required to float to other practices or flex time, as needed, for staffing.
Qualifications
Minimum Education and Experience Requirements:
- High school graduate or equivalent.
- Two years of business/financial/physician practice experience preferred.
- One year of financial, business, physician office, or customer service required.
- Must have knowledge of validating patient demographics and insurance information.
- Associate Degree or equivalent course work may substitute for the one year required experience.
- Excellent customer relations and phone skills a must.
- Familiarity of CPT and diagnosis coding preferred.
- Incumbent should be comfortable collecting payments in a professional manner.
- Person should display initiative, have the ability to multitask, and be able to take on responsibilities.
- Ability to problem solve and be a team member is essential.
Motor Vehicle Operator Designation
None provided
Licensure/Certification/Registration
None
